At Tranzt Logistics Ltd. (“Tranzt”, “we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our mobile app, website, and other related platforms (collectively, the “Platform”).
By using Tranzt, you agree to the practices described in this policy.
1 Information We Collect
We may collect the following categories of information:
👤 Personal Info
- Full name
- Phone number
- Email address
- Delivery address
- Payment info (via 3rd-party)
📊 Usage Data
- App & website activity
- Order history
- Device info (IP, OS, browser)
- Location data (if enabled)
🚴 Riders & Partners
For logistics partners/riders, we also collect:
- Government ID/License
- Bank account details
- Vehicle details (if applicable)
2 How We Use Your Information
We use the information we collect to:
Process & Deliver
Successfully fulfill and deliver your meal orders.
Improve Services
Personalize your experiences and refine our platform capabilities.
Customer Support
Provide timely and effective assistance for your inquiries.
Updates & Messages
Send transactional updates, order progress, and promotional messages.
Fraud Prevention
Ensure safety, identify suspicious activities, and maintain platform security.
Legal Obligations
Comply with applicable local and international regulatory requirements.
5 Your Rights and Choices
Depending on your location, you may have the right to:
- ⚙️ Access or update your personal data
- 🗑️ Request deletion of your account
- ✉️ Opt out of marketing communications
- 🛡️ Restrict or object to data usage
To exercise these rights, please contact our support team at support@usetranzt.co. If you wish to request account deletion directly, you can also view our Account Deletion Instructions.
6 Data Security
We implement industry-standard technical and organizational measures designed to protect your personal data from unauthorized access or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your info, we cannot guarantee absolute security. Use the Platform at your own risk.
7 Children’s Privacy
Tranzt services and our mobile applications are not intended for or directed towards children under the age of 13. We do not knowingly collect personal identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately.
8 Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory adjustments. Material changes will be communicated to you via email or standard app notification. Continued use of our Platform after changes have been published means you accept the updated privacy policy.
9 Contact Us
For any questions regarding this Privacy Policy or your personal data, please reach out to us at:
Tranzt Logistics Ltd.
✉️ Email: support@usetranzt.co
📞 Phone: +234 810 950 4510